ZetAI
The smartest way to manage your appointments in large-scale operations
What is ZetAI ?
This solution optimises the way customers book, modify or cancel appointments through a platform powered by Artificial Intelligence.
Our solution offers a smooth, personalised and secure experience that improves communication with your customers and frees up time for your team
Key Features of ZetAI
ZetAI provides a ready-to-use artificial intelligence solution that manages large volumes of appointments, personalises messages, learns from customer interactions, moderates conversations automatically and integrates seamlessly with your existing systems to optimise workflow
Smart scheduling
AI automatically manages the appointment cycle and logs changes in real time
Trainable AI online
Artificial intelligence learns from real interactions with your customers
Configurable messages
Customise communication with your customers using standard messages adapted to each stage
Fast message configuration
Designed to be implemented quickly with a simple interface
Interaction moderator
The moderator responds automatically and professionally within an appropriate and secure framework
Integration with other systems
Compatible with different field management platforms (FSM) and existing systems
ZetAI
SOLUTION COMPONENTS
01
Online-trainable AI
Artificial intelligence learns from real interactions with your customers
As the project progresses, the AI adapts, improves its accuracy and responds in a way that is increasingly aligned with your business needs
02
Configurable messages
Customise communication with your customers using standard messages adapted to each stage
From an initial greeting to pre-appointment reminders and final confirmations, everything can be easily adjusted to match your company’s image and tone
03
Integration with other systems
Compatible with different field service management (FSM) platforms and existing systems, allowing the agenda to be synchronised with internal operations without friction or duplicated processes
BENEFITS FOR THE COMPANY
Optimise management, enhance customer service and reduce costs with an automated, secure and efficient platform, achieving greater control, less effort and a professional experience in every interaction.
More customers served
Automation enables you to handle a larger volume of appointments without expanding the team, ensuring every customer receives fast and efficient service
Reduction in no-shows
Smart reminders reduce absences and last-minute cancellations, optimising scheduling and avoiding gaps in the diary
Time and cost savings
Eliminating manual calls and repetitive tasks frees your team from administrative work, reducing operational costs and increasing productivity
Professional and secure communication
Thanks to configurable messages and interaction moderators, every customer receives consistent, respectful communication aligned with your company’s image
Use Cases: Sectors
Maintenance and Installation Services
Automotive
Professional and Corporate Services
Health and Wellbeing
Education and Training
Public Administration and Services
ZetAI Management Tool
With ZetAI, you have an intelligent appointment management platform where you can supervise, personalise and automate communication with your customers, configure system messages, manage campaigns and monitor conversations — all from a unified, intuitive and adaptable environment for every role in your team
Conversation Management
ZetAI centralises all customer interactions, allowing you to view each conversation, its status and the details of active campaigns from a single dashboard
Artificial intelligence manages responses automatically and professionally, ensuring smooth, consistent communication aligned with your company’s image
Smart Calendar
AI automatically manages the entire appointment cycle, displaying in real time the bookings, modifications or cancellations made by customers.
Thanks to this automation, the calendar is always kept up to date, reducing manual effort and ensuring precise and efficient planning for the entire team